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  4. Elevating excellence: The power of customer feedback
Elevating Excellence: The Power of Customer Feedback Customers rated us 8.11 in the recent survey.
Group News

Elevating excellence: The power of customer feedback

Customers rated us 8.11 in the recent survey.

April 27, 2023

Our customers have always been a pillar of our success, and their feedback significantly contributes to our growth and enhancement. We conducted our annual customer survey to gather valuable insights and received an impressive overall satisfaction rating of 8.11 out of 10 from over a thousand responses. This marks our 7th consecutive year with high scores, showcasing the trust and loyalty our customers have consistently placed in us. We are genuinely grateful for their unwavering support!
 
One takeaway from this year's survey is the strong endorsement. Our annual customer survey is an excellent tool to understand client needs, address concerns proactively, and foster lasting relationships with our clients. Their input enables us to refine our services and continue exceeding expectations. Our team is committed to addressing the concerns highlighted in the survey responses. By identifying and tackling these issues, we are confident that we can deliver even better services for all our customers.
 
We are incredibly touched by the loyalty displayed throughout the years, which has fueled our pursuit of excellence - a commitment we promise to maintain in the years ahead. We deeply appreciate the continuous support and advocacy from those who participated in the survey. Thank you! 


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Thomas Schulz

Thomas Schulz

VP Group Marketing Communication
press@cflex.com
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